ICT Centre Official Portal

INFORMATION & COMMUNICATION TECHNOLOGY CENTRE

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In the event of an ICT security incident in UMP, you must IMMEDIATELY report to the UMPCERT.
ICT SECURITY INCIDENTS include (but not excluding) the following:
• Missing information, exposed to unauthorized persons
• Information system is used without authorization or suspected as such
• Password or access control mechanism is missing, stolen or exposed or suspected as such
• Extraordinary system circumstances such as missing files, system failure and wrongfully sent communication
• Attempts of trespassing, misconduct or other unwanted incidents

HOW TO REPORT AN ICT SECURITY INCIDENT

1) Send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
2) Through telephone
• You may contact us at extension 6402 (Mr. Irman - ICTSO) / 6425 (Mrs. Emmie) / 6459(Miss Faezah)
3) Through memo
• Send a memo to us through E-Community (Mr. Irman / Mrs. Emmie Sharina / Miss Faezah)
Important: Your report must be submitted with the following details:
1) Name
2) Faculty/ Centre of Responsibility
3) Contact Number
4) Location of incident
5) Date and time incident was detected
6) Detailed information on incident